This, 14 items, scale allows to evaluate different facets of trust, to understand how different factors about a decision-making process, and an AI model that supports that process, influences peoples’ perceptions of the trustworthiness of that process.

The evaluation of trust focused on several dimensions:

** Due to poor reliability (α = 0.11), we recommand to exclude Understandability from analysis.



Reference: Ashoori, M., & Weisz, J. D. (2019). In AI we trust? Factors that influence trustworthiness of AI-infused decision-making processes. arXiv preprint arXiv:1912.02675. https://arxiv.org/pdf/1912.02675