The effect of anthropomorphism on investment decision-making with robo-advisor chatbots
Modifié le 18/12/2025 à 08h58
This, 24 items, scale evaluates the effect of anthropomorphism on investment decision-making with robo-advisor chatbots. It covers :
- Anthropomorphism
- Social presence
- Trusting beliefs
- Disposition to trust in technology
You can replace the term [robo-advisor chatbots] by your own system and the term [finanacial advise] by the type of advice the system gives you.
Reference: Morana, S., Gnewuch, U., Jung, D., & Granig, C. (2020). The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots. In ECIS. https://www.researchgate.net/profile/Stefan-Morana/publication/341277570_The_Effect_of_Anthropomorphism_on_Investment_Decision-Making_with_Robo-Advisor_Chatbots/links/5eb7c5ba4585152169c14505/The-Effect-of-Anthropomorphism-on-Investment-Decision-Making-with-Robo-Advisor-Chatbots.pdf
- Anthropomorphism
- Social presence
- Trusting beliefs
- Disposition to trust in technology
You can replace the term [robo-advisor chatbots] by your own system and the term [finanacial advise] by the type of advice the system gives you.
Reference: Morana, S., Gnewuch, U., Jung, D., & Granig, C. (2020). The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots. In ECIS. https://www.researchgate.net/profile/Stefan-Morana/publication/341277570_The_Effect_of_Anthropomorphism_on_Investment_Decision-Making_with_Robo-Advisor_Chatbots/links/5eb7c5ba4585152169c14505/The-Effect-of-Anthropomorphism-on-Investment-Decision-Making-with-Robo-Advisor-Chatbots.pdf
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Anglais
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