XAI (eXplainable Artificial Intelligence) Trust Scale
Modifié le 18/12/2025 à 08h58
This scale of 8 question assess trust in automation.
This XAI Trust Scale asks users directly whether they are confident in the XAI system, whether the XAI system is predictable, reliable, efficient, and believable. Most of the items are adapted from the Cahour-Fourzy scale, which has been shown to be reliable. The XAI Trust Scale incorporates items from other scales.
You have to replace the notion [tool] with the tool that you want to evaluate.
Reference: Hoffman, R. R., Mueller, S. T., Klein, G., & Litman, J. (2023). Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance. Frontiers in Computer Science, 5, 1096257. https://www.frontiersin.org/journals/computer-science/articles/10.3389/fcomp.2023.1096257/full
This XAI Trust Scale asks users directly whether they are confident in the XAI system, whether the XAI system is predictable, reliable, efficient, and believable. Most of the items are adapted from the Cahour-Fourzy scale, which has been shown to be reliable. The XAI Trust Scale incorporates items from other scales.
You have to replace the notion [tool] with the tool that you want to evaluate.
Reference: Hoffman, R. R., Mueller, S. T., Klein, G., & Litman, J. (2023). Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance. Frontiers in Computer Science, 5, 1096257. https://www.frontiersin.org/journals/computer-science/articles/10.3389/fcomp.2023.1096257/full
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